Reach out through any channel below. Our technical team is ready to help you find the exact instruments you need at the best price.
Fill in the details below and a member of our team will get back to you as soon as possible.
Your information is secure and will never be shared with third parties.
Best for quick availability checks or informal questions, usually the fastest response during business hours.
Best for technical questions, datasheets, or attachments, everything stays on record for both sides.
Best for urgent matters or when a live conversation with a product specialist is quicker than typing it out.
Common questions about getting in touch with British Instruments.
Our team is available Monday to Friday, 8:00 am – 6:00 pm GMT. Messages sent via the form, email, or WhatsApp outside these hours are picked up the next business day.
We ship regularly to US customers and account for the time difference, messages left overnight GMT are typically answered first thing the next UK morning, well within our 24-hour response window.
For pricing and lead time on a specific part number, use the Send Inquiry / RFQ form, it routes directly to our sourcing team. This form is best for general questions, order updates, or anything that isn't a straight price request.
Every message, whether it arrives by form, email, or WhatsApp, is read and answered by a member of our product team, there's no automated ticketing system standing between you and a real reply.
Quote within 24 hrs on most standard inquiries
100% authentic instruments direct from authorised channels
We ship across the UK, USA and Saudi Arabia (KSA) with competitive freight rates
Technical specialists on hand to help you select the right solution
Thank you for contacting British Instruments. Your message has been received and a member of our team will get back to you within 24 business hours.
We were unable to send your message at this time. Please try again in a few minutes.